Lab Testing Solutions provides quick and reliable laboratory testing services for individuals and organizations. We offer a wide range of testing options including blood panels, metabolic profiles, hormone testing, genetic testing, and more. Our mission is to make healthcare testing accessible, affordable, and convenient for everyone.

Most test results are available within 24-48 hours after your sample reaches our laboratory. Some specialized tests may take 3-5 business days. You'll receive a notification via email when your results are ready to view in your secure online portal. For urgent testing needs, we also offer expedited processing for an additional fee.

We offer full refunds within 14 days of purchase if the test kit has not been used or opened. If you've received a damaged kit, we'll replace it free of charge or provide a full refund. For any other refund requests, please submit a form through our refund page, and our customer service team will assist you. Refunds are typically processed within 5-7 business days after approval.

Please submit an expired barcode form on our website, and we will send you a replacement kit within 3-5 business days. Each test kit barcode has an expiration date printed on it, typically 12 months from manufacturing. Using an expired barcode may result in processing errors or inaccurate results. There is no charge for replacement kits due to expired barcodes within 18 months of the original purchase.

Yes, you can order multiple test kits in a single transaction. Volume discounts may apply when ordering multiple kits. This is especially useful for families or organizations that want to conduct testing for multiple individuals. Each kit comes with its own unique barcode and materials, ensuring that samples are properly tracked and processed independently.

Results are delivered securely to your email and are also available in your online account dashboard. You'll receive a notification when your results are ready, typically within 24-48 hours after your sample is received by our lab. Your results are presented in an easy-to-understand format with reference ranges and explanations of key metrics. For certain tests, we also offer the option to schedule a consultation with a healthcare professional to review your results.

We adhere to strict HIPAA compliance guidelines and employ enterprise-grade encryption for all personal data. Your privacy is our top priority. All test results and personal information are stored in secure, encrypted databases with access limited to authorized personnel only. We never sell or share your personal information with third parties without your explicit consent. You have complete control over your data and can request deletion of your information at any time.