Lab Testing Solutions

Refund Request

Submit your refund request form below and our team will process it as quickly as possible.

Refund Request Form

Please provide the following information

Full Name

Email Address

Phone Number

Last 4 Digits of Card

Reason for Refund

Additional Comments (Optional)

I understand that refund processing may take 5-7 business days after approval.

Refund Policy Information

Refunds are processed within 5-7 business days after approval.
Unused test kits are eligible for a full refund within 14 days of purchase.
Damaged test kits must be reported within 7 days of receipt.
Refunds will be issued to the original payment method used for the purchase.